J.D. Power Names Verizon Top Carrier in the Nation for Call Quality
Love ‘em or hate ‘em, if there’s one thing Verizon has going for them, it’s coverage. The network that brags that it is the “nation’s largest and most reliable”, once again proves it has the test scores to back it up. J.D. Power has just released its latest study on customer satisfaction among the nation’s top 4 carriers, and the results shouldn’t surprise you.
The study addressed such things as frequency of dropped calls, voice distortion, static, and delays in messaging. In testing done between July and December of last year, Verizon had the best or tied for the best satisfaction ratings in five of the six studied areas. AT&T and Sprint went back and forth in the second place spot , while T-Mobile received the worst scores out of the four… (...)